Sales Collector & Sales Support

We are looking for a collaborative, customer-oriented and analytical profile, eager to add value to our collection processes and support business growth in a dynamic industrial environment.

Main tasks:

• Collect malt sales generated by LATAM commercial team. Splitting them per segment and considering invoice in USD + amount of customers.
• Contact customers to coordinate payments, send reminders, and resolve outstanding balances.
• Work closely with Sales, Finance, to ensure aligned and efficient processes. Analyze customer payment behavior and identify potential risks or deviations.
• Ensure accurate allocation and reconciliation of incoming payments.
• Maintain updated records, reports, and collection
• KPIs. Actively contribute to continuous improvement initiatives within the Order-to-Cash process.

• University degree in Business Administration, Accounting, Economics, or related fields.
• 3 years of experience in collection roles, managing customers of different sizes and levels of complexity.
• Experience acting as a counterpart for customers in both domestic and export markets.
• Previous experience in agroindustrial or industrial environments is highly valued.
• Advanced Excel skills for analysis, follow-up and reporting.
• Knowledge of SAP is desirable.
• Intermediate level of English (written and spoken).
• Strong communication and negotiation skills, with the ability to build effective customer relationships.
• Analytical, well-organized profile, able to work both independently and within cross-functional teams.

We offer an attractive salary and benefits package and as part of a global organization can offer career opportunities internationally. As Masters of Malt we want to be a great employer, focusing on flexibility, inclusion, collaboration and health and wellbeing. We live our values, putting people at the heart of what we do.

“Strive” - our ambition is to be the best maltster that's why every day we commit to challenge ourselves to achieve the highest level.

“Care” - our strength is magnificent when we care for our earth, our colleagues and our business partners. We encourage trust, respect and treat each other with respect. We believe that Diversity makes us stronger.

“Inspire” - We adopt a long-term orientation delivering sustainable performance through innovation and digitization, becoming praised Masters of Malt.

“Explore” – thinking out of the box and embracing pioneer ideas to become a source of motivation, we like challenging the status quo to develop full potential.